cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
Jephcrowe Student
Student
1 0 0 0
Message 1 of 2
161
Flag Post
HP Recommended

HP envy dv6 Hard Drive Short DST: Failed

HP Envy Dv6-7214
Microsoft Windows 10 (64-bit)
Hello there!
My computer recently started rebooting (BSOD) nonstop after turning it on, and it won't even go into Safe Mode. After running a system quick check, I received a message stating Hard Drive Short DST: Failed.

With this message, I assume I need to replace my hard drive. I'm not sure where the best place to look for a new laptop hard drive is and how to find one on the HP store. Recovering potentially lost data is also a concern. What's the best way to go about replacing the drive and attempting to recover what was on it?
0 Kudos
1 REPLY 1
Highlighted
Provost Provost
Provost
41,441 38,140 3,339 14,019
Message 2 of 2
148
Flag Post
HP Recommended

HP envy dv6 Hard Drive Short DST: Failed

 

You can use any manufacturer's hard drive. HP uses Toshiba, Seagate,etc in their laptops-they do not make their own. Western Digital is a popular replacement. Best Buy, Staples even Wal Mart carries hard drives. Just be sure to get a 2.5 " hard drive for laptops not a 3.5" desktop hard drive.

Example:

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=8516564&CatId=1277

 

As to recovering files you may be able to do that by installing the old hard drive into a usb enclosure then plug it into usb port of a working machine. If the hard drive has any life left in it you should be able to browse it and copy files over to hard drive of host machne.

Example:

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3195233&CatId=2781

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation