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Jake07702 Student
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HP envy notebook 13 windows 10 no wireless adaptors found on this device

Hi and thanks in advance.

 

I recently purchased a new HP envy 13-d053sa and its awesome! Only problem is when it has been in sleep or sometimes after reboot the wirless adaptor turns off. In the wirless setting it reads: No wireless adaptors foumd on this device

 

To get my wifi back on I have to restart multiple times or put it into sleep and back up again until it decides to appear and auto connect.

 

I tried in the device manager to uncheck the box that allows the laptop to cut the power to it and have ensure updated drivers. The problem is when it happens there is no sign a network adaptor exists at all!!

 

Thanks again - Jake

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Provost Provost
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HP envy notebook 13 windows 10 no wireless adaptors found on this device

Have you checked your Support page for latest Wireless driver?

http://support.hp.com/us-en/drivers/selfservice/hp-envy-13-d000-notebook-pc/7771341/model/8942316#Z7...

 

If the problem persists it may be a hardware problem. Fill out the form here to start a support ticket.

https://support.hp.com/us-en/contact-hp/product/HP-ENVY-13-d000-Notebook-PC/7771341/model/8942316

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