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Student
Posts: 1
Member Since: ‎09-13-2016
Message 1 of 2 (206 Views)

HP envy x360 Touch Keyboard won't open

Product Name: HP Envy x360 m6-aq003dx
Operating System: Microsoft Windows 10 (64-bit)

I have the HP Envy x360 m6-aq003dx. and the touch keyboard will not open in tablet mode.  Clicking the touch keyboard button on the bottom right doesnt open it either.  What do I do?

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HP Support Agent
Posts: 10,825
Member Since: ‎08-10-2016
Message 2 of 2 (158 Views)

Re: HP envy x360 Touch Keyboard won't open

[ Edited ]

Hi

 

Hi @Chess1170,

 

Thank you for posting your question in the HP community, a great place to get support and resolutions to your questions. I read your post about the computer touch keyboard not working in tablet mode. I am more than happy to be at your service.

 

First off, I am glad that I have the privilege to work with a tech-savvy customer. I found a great response on HP forums authored by Photoray002 a certified HP Forum specialist. This is an accepted solution too. I will share that link with you. Link: http://hp.care/2cIa28J

Please check this link also from HP forums to try and resolve the issue: http://hp.care/2cIbh7R

There is an associated youtube video link for it as well. 

 

Do let me know how this goes. To simply say thanks, please click the "Thumbs Up"  button to appreciate my efforts. If this helps, please mark this as “Accepted Solution”. If you require further assistance let me know and I will gladly do all I can to help.

Take care now and do have a pleasant week ahead.

DavidSMP
I am an HP Employee

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