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lnarch Student
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HP pavilion broken hinge and case

Pavilion dv7
Microsoft Windows 7 (64-bit)
Extremely frustrated! I have had the pavilion laptop for a couple of years now, so warranty has expired but soon after I started having issues with the left hand hinge. it has gotten to the point where the entire laptop case has cracked open. I cannot find a proper technician to fix the hinge.....each one just makes a bigger mess of things.
The laptop (otherwise) is still in great working condition, thus it will not be viable for me to replace.
Could you please advise on a proper technician who will use genuine hp parts to fix the hinge and case?
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Retired Omar-E
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HP pavilion broken hinge and case

lnarch

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I Work for HP
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