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Student
Posts: 1
Member Since: ‎10-31-2016
Message 1 of 2 (94 Views)

HP probook 4540s what does this mean Failure ID: 0G8F2W-00089H-QFPK1A-61D903

Product Name: Probook 4540s
Operating System: Microsoft Windows 10 (64-bit)

Have had blue screen of death on several occasions. Then Event viewer said the critical event was as follows; 

Event ID:      41

Task Category: (63)

Level:         Critical

Keywords:      (70368744177664),(2)

User:          SYSTEM

 

Then ran F2 disc scan and recieved the following:

Failure ID: 0G8F2W-00089H-QFPK1A-61D903

 

What do do next?

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Associate Professor
Posts: 1,151
Member Since: ‎02-14-2016
Message 2 of 2 (92 Views)

Re: HP probook 4540s what does this mean Failure ID: 0G8F2W-00089H-QFPK1A-61D903

Hi,

 

According to the failure id. Your hard drive gone bad. Hard Disk 1 Full Test Failure. You need to call hp's hotline

HP SUPPORT: 1800 474 6836 and have the computer repaired.

 

Good luck.

 

"Education costs money; so does Ignorance"

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