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DhruvRS
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HP product from a reseller how to identify if it is indeed a new product and not refurbished?

HP Recommended
HP Omen
Microsoft Windows 10 (64-bit)

hi all

 

Recently I saw a product advertised on a small store in Carlisle, UK which does not show up as certified HP Reseller.

 

These guys are selling this product as NEW (not refurbished etc) (Link in the end of this post)

 

The owner suspiciously tells me that he will install free antivirus etc and Windows 10 anniversary edition, and the box would be opened to make sure the device does not have any fault/damage within. So for the FULL price of a NEW laptop I have absolutely NO idea whether this is indeed a NEW laptop or maybe an HP refurbished laptop / store's own used unit/someone else's trade in unit that the store is selling as NEW.

 

Normally I wouldnt touch this deal with a 10 feet pole but given this model is out of stock in majority of UK shops, I have no choice (other than to wait) so I'm tempted to give it a go.

 

Is there ANY WAY I can find using the Serial Number of the laptop, whether that laptop was INDEED AN HP REFURBISHED sale that the store owner would have bought for CHEAP and is selling me as NEW?

 

https://www.athomepc.co.uk/laptops/361-hp-omen-15-ax000na-core-i5-6300hq-8gb-1tb-128gb-ssd-nvidia-ge...

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Paul_Tikkanen
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HP Recommended

Hi:

 

The only suggestion I can offer would be to enter the serial number in the box at the link below and see what warranty info shows up.

 

http://h20564.www2.hp.com/hpsc/wc/public/home

 

The other thing you can check is the product number.

 

On the link you posted, the HP product number for the PC is W9T91EA.

 

If it is a HP refurbished model (refurbished by HP), then that product number would have an R as the last character...W9T91EAR

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mdklassen
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HP Recommended

 

For about £50 more than that store's price -- £849.00 -- you can purchase directly from HP UK:

 

http://store.hp.com/UKStore/Merch/Product.aspx?id=W9T91EA&opt=ABU&sel=NTB

 

if that will give you "peace of mind".

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