02-11-2017 04:58 PM
I called up HP and they said there is a way to recover my product key from the mother board and there is a video somewhere on the HP website? If someone could tell me how to recover this, as the original key on the bottom of the laptop is mostly unreadable, and I need it to activate windows?
02-11-2017 05:02 PM
02-11-2017 05:03 PM
For Windows 7, I don't think so but please try:
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
02-14-2017 05:46 AM
No - the hard drive crashed and when I used those products it came up with an unusable Product Key. According to Microsoft and HP the original Product Key is in the Bios in Binary and should be recoverable, but so far I have found no program to retrieve it.
02-15-2017 02:55 PM - edited 02-15-2017 02:55 PM
Actually, since that product came with Windows 7 preinstalled, it would be an OEM Windows 7. That style of Windows might not have a product key imbedded in the BIOS but just a SLIC 2.1. You are still good if you made the Recovery Disk set or order them from HP. See this page
Scroll down to "Order Recovery Media"
If all that fails, then PM me
I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.
02-15-2017 05:33 PM
From what I recall, Belarc and MagicalJellyBean only read from the registry.
This tool is SUPPOSED to retrieve OEM product keys from UEFI and SLIC tables -- but I have not confirmed it: https://github.com/Superfly-Inc/ShowKeyPlus/releases/download/ShowKeyPlus6125/ShowKeyPlus.zip
It's worth a try ...
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
02-18-2017 12:12 PM
That worked - it showed the product key I last entered into the computer, unfortunately it says it is not a usable product key for validating my windows. The code attached to the Bios is apparently in binary in three lines on the motherboard. When you swap out hardware however two lines disappear and need to be re-written. I found another program that supposedly will put the two lines of binary back in and give you a new valid product key, however I lost the article and am currently trying to relocate it.