cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
New member
3 2 0 0
Message 1 of 7
319
Flag Post

HP said I could get my original product key from the motherboard

HP Recommended
Pavilion G7 1167 DX
Microsoft Windows 7 (64-bit)

I called up HP and they said there is a way to recover my product key from the mother board and there is a video somewhere on the HP  website?  If someone could tell me how to recover this, as the original key on the bottom of the laptop is mostly unreadable, and I need it to activate windows?

Thank you

0 Kudos
6 REPLIES 6
Highlighted
Level 15
Level 15
10,228 10,224 962 2,813
Message 2 of 7
Flag Post
HP Recommended

If the Windows 7 is still operating, get Magical Jelly Bean or use Belarc Advisor


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

0 Kudos
Highlighted
Level 19
Level 19
86,308 86,185 10,957 23,542
Message 3 of 7
Flag Post
HP Recommended

Hi,

 

For Windows 7, I don't think so but please try:

 

    https://www.magicaljellybean.com/keyfinder/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 4 of 7
Flag Post
HP Recommended

No - the hard drive crashed and when I used those products it came up with an unusable Product Key.  According to Microsoft and HP the original Product Key is in the Bios in Binary and should be recoverable, but so far I have found no program to retrieve it.

0 Kudos
Highlighted
Level 15
Level 15
10,228 10,224 962 2,813
Message 5 of 7
Flag Post
HP Recommended

Actually, since that product came with Windows 7 preinstalled, it would be an OEM Windows 7.  That style of Windows might not have a product key imbedded in the BIOS but just a SLIC 2.1.  You are still good if you made the Recovery Disk set or order them from HP.  See this page

http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g7-Notebook-PC-series/5082232/model/5145...

Scroll down to "Order Recovery Media"

 

If all that fails, then PM me


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

0 Kudos
Highlighted
Level 16
Level 16
25,929 25,861 2,375 5,612
Message 6 of 7
Flag Post
HP Recommended

@patteater

 

From what I recall, Belarc and MagicalJellyBean only read from the registry.

 

This tool is SUPPOSED to retrieve OEM product keys from UEFI and SLIC tables -- but I have not confirmed it:  https://github.com/Superfly-Inc/ShowKeyPlus/releases/download/ShowKeyPlus6125/ShowKeyPlus.zip

 

It's worth a try ...


Good Luck

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Highlighted
Author
New member
3 2 0 0
Message 7 of 7
Flag Post
HP Recommended

That worked - it showed the product key I last entered into the computer, unfortunately it says it is not a usable product key for validating my windows.  The code attached to the Bios is apparently in binary in three lines on the motherboard. When you swap out hardware however two lines disappear and need to be re-written.  I found another program that supposedly will put the two lines of binary back in and give you a new valid product key, however I lost the article and am currently trying to relocate it.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation