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syal07
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Message 1 of 3
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HP support assistant can't install updates on Windows 8

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Hey
I am facing problem in my hp pavilion g6 too
I tried updating my windows
Only 2 updates were downloaded nd installed
Now its asking for wimdows activation key
Amd that i dont know. What should i do..

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 3
Flag Post
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Hi @syal07

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer is asking for windows activation key after installing windows updates.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

  • When was the last time the computer was working fine?
  • What is the model of your computer?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, I recommend you to follow the steps in the below article and check if it helps.

 

http://hp.care/2pz66gi

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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syal07
Author
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Message 3 of 3
Flag Post
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1 a week before. When i downloaded two security updates and installed them. Next day it start asking for product key
2 hp pavilion g6 2231TX
3 NO, I HAVEN'T
4 NO, I didnt performed any troubleshooting steps
Please help me. Regarding this problem
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