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mikex21 Honor Student
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HP update caused errors 0xc000000e and 0x0000007e in DV7.

I downloaded and installed some HP updates after restarting the system will not boot, intead it goes into Windows Error Recovery. I select Launch Starup Repair, there is a status Error 0xc000000e. I have run the Startup Recovery Disk, it gives me a messege, A problem had been detected and windows has been shut down to prevent damage to your computer with the Error 0x0000007e.

 

HP Pavilion DV7

Windows 7 64-bit

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Distinguished Professor
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HP update caused errors 0xc000000e and 0x0000007e in DV7.

Can you start the machine in safe mode by hitting F8 while booting?  If you can, see if you can do a system restore to an earlier time (like before the update).  Doesn't the system repair offer you the option to do a system restore to an earlier date as well? If you can get into safe mode, try to run a check disk on your hard drive. If you can enter HP utilities, run the memory test and the hard drive test. If all else fails, remove the hard drive and attach it to a desktop machine and have that machine run a check disk on your drive.

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Distinguished Professor
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HP update caused errors 0xc000000e and 0x0000007e in DV7.

Some reading in case you are bored:

http://support.microsoft.com/kb/330182

 

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mikex21 Honor Student
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HP update caused errors 0xc000000e and 0x0000007e in DV7.

I can get to the screen where I get the option, but when I select safe mode it just restarts to the previous screen.

 

Thanks

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Distinguished Professor
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HP update caused errors 0xc000000e and 0x0000007e in DV7.

On that same screen I think you have an option to hit last known good. Give that a try.

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mikex21 Honor Student
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HP update caused errors 0xc000000e and 0x0000007e in DV7.

Makes no difference. After selecting Last Known Good Point, it restarts and goes to the Windows Error Recovery page.
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Distinguished Professor
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HP update caused errors 0xc000000e and 0x0000007e in DV7.

Can you remove your hard drive and attach it to a desktop machine as the 2nd drive and use the desktop to run a check disk on your drive?

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