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rpb218 Student
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Hard Drive Failed

Microsoft Windows 10 (64-bit)

Hi. My HP laptop was 4 days over the one year when the Hard Drive failed (well the test says it has failed). If I buy a new hard drve, how can i get the Windows 10 re-applied?

Also, how easy is it to find the original Microsoft code that i was provided with when i bought th laptop, from what i have read, i need to first put the Windows 8 that the laptop came with back on, and then put it through for the free upgrade to Windows 10 (which i did last August).

Many thanks. rpb218 

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Provost Provost
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HP Recommended

Hard Drive Failed

Hi,

 

As you've previously upgraded to Windows 10, a hardware profile of your machine will have been saved by the activation servers.

 

As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

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