Note on archived topics.
12-04-2016 03:58 AM
Failure ID: 9BU6L0-7AB8AK-MFPV6J-60WN03
Product ID: F9S83EA#ABU
12-04-2016 04:33 AM - edited 12-04-2016 04:34 AM
The hard drive will need to be replaced. Are you under warranty? Assuming not, here is the Service Manual:
See page 59 of the Manual. Replacement requires removing quite a few screws, but is otherwise pretty straightforward.
Your model has a 1TB 5400 rpm SATA drive:
This is a chance to install something a bit faster: a 7200 rpm mechanical, hybrid or solid state drive in increasing order of speed and cost.
This would be an exact replacement for you:
But, as I said there are better options. If you need help with data and software migration/reinstallation let us know. Windows 10 is easy to reinstall since you can just download it from Microsoft. Do you have a backup of your data?
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01-09-2017 08:41 AM
Likely not but if you had Windows 10 installed and activated all you need to do is go to the Microsoft Media Cration Tool site and make a DVD or thumb drive that can be used to reinstall Windows 10. Drivers can be obtained from here and then you can likely selectively move specific data off the old drive to the new using a USB to SATA adapter.