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Hunk32 Honor Student
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Hard Drive Short DST test: FAILED

Pavilion 15 Notebook
Microsoft Windows 10 (64-bit)
My laptop gave a memory error code that I should backup my data as soon as possible to avoid information loss. So I did a system diagnostic and the Hard Drive Short DST FAILED the test.

Failure ID: 9BU6L0-7AB8AK-MFPV6J-60WN03
Product ID: F9S83EA#ABU

PLEASE HELP!
Thank you.
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Provost Provost
Provost
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Hard Drive Short DST test: FAILED

The hard drive will need to be replaced. Are you under warranty? Assuming not, here is the Service Manual:

 

Manual

 

See page 59 of the Manual. Replacement requires removing quite a few screws, but is otherwise pretty straightforward. 

Your model has a 1TB 5400 rpm SATA drive:

 

Your specs

 

This is a chance to install something a bit faster: a 7200 rpm mechanical, hybrid or solid state drive in increasing order of speed and cost. 

 

This would be an exact replacement for you:

 

https://www.amazon.com/Blue-Mobile-Hard-Disk-Drive/dp/B00C9TEBJQ/ref=sr_1_1?ie=UTF8&qid=1480851150&s...

 

But, as I said there are better options. If you need help with data and software migration/reinstallation let us know. Windows 10 is easy to reinstall since you can just download it from Microsoft. Do you have a backup of your data? 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

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Hunk32 Honor Student
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Hard Drive Short DST test: FAILED

I bought a new hard drive as recommended, but how can I recover my system from the old HDD drive? Is it possible to boot/install from the old (replaced) hard drive?
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Provost Provost
Provost
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Hard Drive Short DST test: FAILED

Likely not but if you had Windows 10 installed and activated all you need to do is go to the Microsoft Media Cration Tool site and make a DVD or thumb drive that can be used to reinstall Windows 10. Drivers can be obtained from here and then you can likely selectively move specific data off the old drive to the new using a USB to SATA adapter. 

 

 

https://www.microsoft.com/en-us/software-download/windows10

 

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