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gonoles14
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HP Recommended

Hard Drive extension Test on hd2000 laptop because it shows on screen automatic repair constantly

I have a hp 2000 laptop, just bought in 2013.  When I ran test on to check for system errors the screen came back automatic repair and never brings up windows.  I was able to get to a menu to run a test on the hard drive.  I tsaid Hard Drive Optimized DST test failed.  Failure ID  is 0GC1BQ-6PD77E-MFGJXF-61UJ03.  What do I do?  I bought ti on 9/12/2013 so the warranty should still be good.

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149
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HP Recommended

Hard Drive extension Test on hd2000 laptop because it shows on screen automatic repair constantly

Hi,

 

The 24 character error code for the Disk Self Test ( DST ) would indicate that the Hard Drive is failing and needs to be replaced.

 

As your notebook is still under warranty, contact HP ( with the 24 character code ) and arrange to have the drive replaced - if needed, you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

Regards,

 

DP-K

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Windows Insider MVP

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