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hiren0021 Student
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HP Recommended

Hard disk Short DST test failed

Notebook 15-r007tx
Microsoft Windows 8.1 (64-bit)

My laptop HP Notebook 15-r007tx  fails to load Windows.  The HP UEFI diagnostics for hard disk failed the Short DST test with failure id=Q88K1D-836864-XD7V7F-60XG03. Does this mean I have to replace my hard drive? My laptop's product ID is G8D31PA#ACJ and I have Win8.1 -64 installed on it.

 

please give solution as soon as possible .

 

Thank You,

Hiren

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Provost Provost
Provost
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HP Recommended

Hard disk Short DST test failed

Hi,

 

The 24 character error code does confirm a failure of the short Disk Self Test and would indicate that the Hard Drive is failing and needs to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.

 

Regards,

 

DP-K

 

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Windows Insider MVP

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