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Honor Student
Posts: 2
Member Since: ‎08-30-2012
Message 1 of 4 (4,504 Views)

Hard disk short dst failed

Hi,

 

I have some questions of my notebook. My computer is : HP pavilion dm4-3050 us Notebook ,I think my notebook's hard drive was broken. when i try to start my notebook, it just show up this. 

 

"Windows Error Recovery"

 

Windows failed to start. A recent hardware or software change might be the cause...........

 

then i chose "Launch startup Repair (recommended)"

 

but it said  [Status: 0xc00000e9   Info: An unexpected I/O error has occurred.]

 

Hard Disk Test

 

Testing Drive: 1 

Hard Disk SMART Check : PPASSED

Hard Disk Short DST : FAILED

 

 

 

can someone help me do with it? should i buy a new hard drive? if so, after i buy a new hard drive what should i do? Thanks.

 

 

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Provost
Posts: 37,792
Member Since: ‎11-12-2008
Message 2 of 4 (4,500 Views)

Re: Hard disk short dst failed

[ Edited ]

Your hard drive has failed or is failing fast.You will need to purchase a new hard drive to replace it. You can use any retail SATA mobile hard drive. Just be sure to get one with of least as large a capacity as the original to use Recovery Disks to reinstall Windows. It can be larger but not smaller.For instance if you have a> 750gb hdd do not buy a 320gb.

 

If you have not burned a Recovery Disk set you can order from your software & drivers page:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5218...

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Honor Student
Posts: 2
Member Since: ‎08-30-2012
Message 3 of 4 (4,496 Views)

Re: Hard disk short dst failed

[ Edited ]

in the "Software & Driver Downloads - HP Pavilion dm4-3050us Entertainment Notebook PC"  Step two are many thing can choose, can you tell me which one? I cannot find an "Order Recovery Media". thanks.

Provost
Posts: 37,792
Member Since: ‎11-12-2008
Message 4 of 4 (4,463 Views)

Re: Hard disk short dst failed

The page is here:

 

https://h10025.www1.hp.com/ewfrf/wc/mediaOrder?softwareitem=676888-001&cc=us&dlc=en&lc=en&os=4063&pr...=

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