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Jewel_sylhet Student
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Message 1 of 2
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HP Recommended

Hard drive short DST TEST FAILED

Hp pavilion 15 notebook PCs
Microsoft Windows 10 (64-bit)
Hi my Hp notebook short DST test failed .
Error code:gk441d-6rt84j-mfpwxp -60u503
Product I'd:e9j77ea#abu


What does that mean and what can I do now ?
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Distinguished Professor Distinguished Professor
Distinguished Professor
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Message 2 of 2
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HP Recommended

Hard drive short DST TEST FAILED

Hi,

 

           The failure ID refers to Hard disk drive failure. If the unit is under warranty, then you can call the HP Support to get the Hard disk drive replaced if not you have to get the Hard disk drive replaced yourself and then reinstall the operating system using recovery disk.

Regards

Mahemac

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