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Student
Posts: 1
Member Since: ‎07-10-2009
Message 1 of 4 (7,763 Views)

Headphones don't work sometimes and Speakers are fine.

I have a Compaq Presario Notebook C770US and the sound on my Laptop only works on certain things. The speakers work fine all the time, but when I plug my headphones into the jack the sound either doesn't work, or may sound like it's streamed, or sometimes I can hear the music and not the vocals of a song. I can only hear certain videos online. It's very irritating. I know it's not the headphones as I've tried mulitple pairs of headphones. I know the sound 'works' it just won't play on certain songs, videos, or etc. I think it has to do with the bitrate, as the only radio stations in itunes I can hear are 128kbps stations. Please help.
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Distinguished Professor
Posts: 2,817
Member Since: ‎11-21-2008
Message 2 of 4 (7,746 Views)

Re: Headphones don't work sometimes and Speakers are fine.

For your problem, there is two posibility, either it is a driver issue or a hardware issue.

But first lets troubleshoot the driver, which OS are you using?

______

Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD
Honor Student
Posts: 2
Member Since: ‎12-28-2009
Message 3 of 4 (6,979 Views)

Re: Headphones don't work sometimes and Speakers are fine.

Hello. I have exactly the same problem.

 

I have a Presario C793VU laptop running Windows Vista Basic.

 

I'd much appreciate your assistance.

Distinguished Professor
Posts: 2,817
Member Since: ‎11-21-2008
Message 4 of 4 (6,965 Views)

Re: Headphones don't work sometimes and Speakers are fine.

try to uninstall the current audio driver from control panel reboot and install the new one here

______

Pavilion DV2922TX, XP-SP3 32bit, Intel T5750 2.0Ghz, Nvidia Geforce 8400M GS with 128MB, 4GB 667 DDR2, 250GB HDD
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