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JoseSolis Honor Student
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Hello, my icons on my laptop are flickering and when I go online my browser keeps reseting it self

My laptop is now not working. My are flickering and does not let me open any application with it not going bezerk. I downloaded superantispyware and not when I restart the laptop it beeps like for a minute. Then it takes me to startup black page. but it finally gets into the user page and the icons continue to flicker. Can you please help me.

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Associate Professor Associate Professor
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Hello, my icons on my laptop are flickering and when I go online my browser keeps reseting it self

Hello,

 

sounds like you may have some kind of virus/ Malware.

 

You can try to do a restore - you will need to hit F11 when you startup your Notebook.

http://support.hp.com/us-en/document/c00807369

 

The other thing is to do a System Recovery with a Backup option.

 

http://support.hp.com/us-en/document/c01895783

 

 

I am an HP employee.

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JoseSolis Honor Student
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Hello, my icons on my laptop are flickering and when I go online my browser keeps reseting it self

I will try to do when I get home. had to come to the library to work on something. Will I loose all of my info if I do system recovery. You dont think that its a hardware?

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