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I was able to load some practice pictures into the frame and it all work ok. When I tried to delete them there was a power failure.
When the power came back on I found the there were pictures left but the screen said they are an Unsupported Format. I tried deleting them again but the frame just hangs up.
I tried resetting to factory setting but, that didn't work either.
Is there some kind of a master reset?
Go to Solution.
It's fixed. Thanks for all the help everybody............................
Ok I see it is fixed but I did not see how, I have the exact same issue
I got the frameware download from HP. If you can wait until I get back from vacation, I'll send it to you.
I reformatted my frame and I think I may have erased the original software. Can you pleae send me the frameware download also or tell me how to get it?
I have the files you need. But there isn't anyway to attach them to this reply.
If you send me your email address I can send them to you.
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