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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-23-2017 05:41 AM - edited ‎05-23-2017 05:50 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I bought a new HP 17.3 laptop on Amazon. It was stated new but I want to run the serial number to make sure the laptop has never been owned or refurbished, is this possible to do a background check on my HP?

 

 

I checked my serial at HP and it stated the warranty started yesterday, the first time I went online so I assume it is new but want to know for sure.

3 REPLIES 3

‎05-23-2017 08:04 AM

HP Recommended

Yes if you successfully registered it with full warranty it is a new never before titled computer. Enjoy. 

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‎05-23-2017 08:47 AM

HP Recommended

Well I did not register yet but it showed a full 1year warranty still remaining

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‎05-23-2017 09:55 AM

HP Recommended

It will register. HP will only give a full 1 year on a brand new machine. You are good. 

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