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Brenton1
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Message 1 of 2
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How do I get back windows 8.1 with bing

HP Recommended
HP Stream 11
Microsoft Windows 8.1 (64-bit)
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My HP Stream 11 crashed, it used windows 8.1 with bing so I as looking all over the web to find it but I couldnt so I had to use the normal windows 8.1 iso that was available on Microsoft which didnt work with my product key that I had because it only works with windos 8.1 with bing so im stuck with using a generic key for the normal version of windows (key that alows you to boot windows but not all settings are available)  and I want to upgrade to windows 10 but the only way I can upgrade is if I activate windows which my product key does not work with the normal version of windows 8.1 and only with the version with bing which from what I hear is only available to manufacturers PLEASE HELP.

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

You would have to order a set of recovery media from HP for your specific HP Stream product number.

 

The product number can be found on the same sticker as the serial number.

 

Enter the product number in the box at the link below and you should be directed to the support and driver page for your specific model.

 

Select the W8.1 operating system from the drivers section, and the last item on the list should be a link to order recovery media.

 

http://h22207.www2.hp.com/us-en

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