Ask questions. Help others.
The HP Community is here for you.
Post new question
Question
Reply
 
Note on archived topics.
This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here, or click on "Post new question" above and select the appropriate board.
Honor Student
Posts: 2
Member Since: ‎09-24-2012
Message 1 of 2 (815 Views)

How do I recover files from my HP Pocket Media Drive?

My HP Pavilion g6 computer's hard drive crashed a couple weeks ago and as it was crashing, a pop-up showed up to tell me to back up all of my data. I hooked up my pocket media drive and waited until I read a message saying "files successfully backed up", or something similar to that. I then sent my computer to an HP technical support center for them to fix it up. When I got my computer back, I hooked up my pocket media drive and tried to restore my files. I have been unsuccessful with this and need help. Thanks in advance to anyone who can help!

0 Kudos
Provost
Posts: 37,883
Member Since: ‎11-12-2008
Message 2 of 2 (810 Views)

Re: How do I recover files from my HP Pocket Media Drive?

Read the last section "To restore files from a file backup after restoring your computer from a system image backup".

 

http://windows.microsoft.com/en-US/windows7/Restore-files-from-a-backup

**Click Accept as Solution on a Reply that solves your issue to help others**
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation