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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-09-2014 12:20 PM

HP Recommended

I literally tried EVERYTHING to fix this problem- installed, uninstalled, spent hours on the phone, restored my system and nothing worked! Finally I tried removing the bezel (I have a hp 2000 notebook). I slid my fingernail across the top and it came undone easily. there was a white connector that had come undone (mine had a thin strip of black electrical tape over it) and i snapped it back into place and it was fixed!!

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‎06-11-2014 07:10 AM

HP Recommended

It is the little white connector.... I found it still disconnects easily every few days I have to take the cover around my screen of and slide it into place... im not sure if I could put super glue or if that would ruin it so I have just continued to fix it constantly.

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‎06-15-2014 03:50 AM

HP Recommended

Looks like the same problem for me as everyone else here. I use my webcam almost every day for Skype/Gchat and it has suddenly disappeared from my devices. Is there a common solution you can publish on your website as it seems thousands of people are all having the same problem?

 

Product: Pavilion dv6

Product number: A2T47EA#ABU

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‎06-15-2014 11:22 AM - edited ‎06-15-2014 11:24 AM

HP Recommended

Hello all

HP Envy23 all in one. windows 8.1

Youcam ver=3.5.4.5822 de

Using Skype works fine.

 

Youcam not working same issue as others stated. Please advice.

 

Thanks.

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‎07-22-2014 05:31 PM

HP Recommended

HEY EVERYONE REALLY NEEDS TO READ THIS... OTHER PEOPLE WEREN'T LYING. THERE IS MORE THAN LIKELY A LOOSE CONNECTION IN YOUR CAM... I USED MY FINGERNAIL AND A SMALL SCREW DRIVER ON THE OUTSIDE OF THE SCREEN (PLASTIC PART) SLID IT ALL THE WAY ALONG TO TOP (WHILE UNLOCKING LITTLE PLASTIC SNAP LOCKS)

 

 

***NOTE BE VERY CAREFUL THE PLASTIC IS SUPER THIN

 

THEN I SAW THE MAGICAL WHITE CONNECTOR. (ITS THE SIZE OF A CHILDS PINKY NAIL) RIGHT NEW TO THE CAMERA.

 

I PUSHED IT UP AND BAM!! (CPU BEEP LIKE A DEVICE CONNECTING) CAM ONLINE AND READY TO GO!!

 

IT TOOK ABOUT 1 1/2 MINS.

 

JUST BE CAREFUL THAT PLASTIC IS THIN

ALSO SOME CPUS ARE DIFF AND REQUIRE SCREWS BUT THE DV7000 AND A FEW OTHERS DONT.

 

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‎08-30-2014 03:10 AM

HP Recommended

Can Not turn on my Web Cam, not working

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‎02-06-2015 10:55 PM

HP Recommended

Accept as Solution

 

Specifically, the instructions mentioned under section "Webcam is not listed in Device Manager (Windows 7)"

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‎05-23-2015 05:28 PM

HP Recommended

I can turn on my integrated camera

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‎07-20-2015 11:09 PM

HP Recommended

This concerns windows 8.1

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‎10-09-2015 10:35 AM

HP Recommended

how do i turn on my youcam on my lap top. it is an   compaq = presorio cq57. i can't find anywere to turn it on....ty.

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