cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
New member
1 1 0 1
Message 11 of 80
Flag Post
HP Recommended

how do i turn on my intergrated webcam

Highlighted
Level 7
Level 7
902 902 74 263
Message 12 of 80
Flag Post
HP Recommended
Please try this one.... http://support.hp.com/us-en/document/c02452221
Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***
Highlighted
New member
1 1 0 2
Message 13 of 80
Flag Post
HP Recommended
 
Highlighted
New member
1 1 0 0
Message 14 of 80
Flag Post
HP Recommended
 
0 Kudos
Highlighted
New member
2 2 0 0
Message 15 of 80
Flag Post
HP Recommended

Hi, I got A big Problem Since  Hp technical support sent me back my computer from a previous repair ,And the cam doesn`t work properly

hpff.png

0 Kudos
Highlighted
New member
2 2 0 0
Message 16 of 80
Flag Post
HP Recommended

WHAT IF MY WEBCAM DOES NOT SHOW UP IN THE DEVICE MANAGER? How do I reinstall it?

0 Kudos
Highlighted
Level 2
Level 2
18 18 0 1
Message 17 of 80
Flag Post
HP Recommended

Have y ou tried using hte HP Recovery Manager? From Windows 7 Start Menu, enter Recovery

  1. select HP Recovery Manager
  2. click to allow Windows to run if necessary
  3. click Driver and Applications reinstall
  4. scroll down to Applications and click to check Cyberlink YouCam
  5. click Install on the bottom left - it will take about 5 minutes to install
  6. reboot and see if that helps

 

 

I work on behalf of HP
0 Kudos
Highlighted
Level 1
3 2 1 1
Message 18 of 80
Flag Post
HP Recommended

 

FAILURE OF THE WEBCAM IS OFTENTIMES (MOST LIKELY) DUE TO THE INTERNAL VID CONNECTION BECOMING LOOSE.

 

At YOUR OWN RISK:

 

YOU HAVE TO TAKE APART THE 'BEZEL' (the plastic around the front of screen) IN ORDER TO RECONNECT THE LAME LOOSE CONNECTOR.  (You need to be somewhat gentle prying it apart because the teeny tiny little 'tabs' that hold it together can break off.)  THIS CONNECTOR IS LOCATED AT THE *TOP* OF THE SCREEN, INSIDE.  SEE THE PICTURE IN THIS POST... (but do not fuss with the 'inverter' at the bottom of the screen... the link provided below the picture is a further disassembly... just get the bezel open at the TOP and fix the loose connection).

 

http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/no-webcam-detected-on-my-hp-pavilion-dv6-615...

 

SOMEWHERE ALONG THE BOTTOM CORNERS OF YOUR SCREEN ARE GLOSSY, FLUSH 'PLUGS' HIDING THE SCREWS (all you may see is an outline). YOU NEED TO PRY OFF THE PLUGS (using a push pin, or needle), THEN UNSCREW THE TWO SCREWS UNDERNEATH... AND FINALLY, USE A GUITAR PIC OR SIMILAR SMALL THIN PLASTIC WEDGE TO PRY APART THE BEZEL FROM THE BACKING.  THERE ARE SMALL 'TABS' THAT CAN BREAK OFF IF YOU'RE TOO ROUGH.  THERE MAY ALSO BE SOME DOUBLE-STICK TAPE IN ONE SPOT (so it will be more difficult to peel apart in those spots).  PRY THE BEZEL OFF AND THEN SQUEEZE THE WHITE CONNECTOR BACK TOGETHER AS IN THE PICTURE LINKED TO ABOVE.

 

I SUGGEST PERHAPS A SPOT OF GLUE OR SILICONE OR...SOMETHING.

 

I AM "SHOUTING" IN CAPS BECAUSE, I HAVE TO DO THIS FOR THE SECOND TIME.  

THIS TIME I'M GOING TO TRY TO GLUE IT TOGETHER.

 

Sigh.

 

 

Highlighted
Level 7
Level 7
902 902 74 263
Message 19 of 80
Flag Post
HP Recommended

just that youcam is not configured to use your integrated webcam.

Please click ok when you see the error, go to settings in youcam, click drop downlist under the capture device. select HP webcam, click OK. that should make it work.

Regards,
WW
“I am an HP Employee“
***** Click the KUDOS star on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem***
0 Kudos
Highlighted
New member
2 2 0 0
Message 20 of 80
Flag Post
HP Recommended

wow , it takes 4 months or more to answer a simple question . Seriously this forum is useless, even worst HP disappointed me , they just messed up with my laptop and the only answer was send a video to see the problem. What a jocke. BYE HP for Ever

0 Kudos
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation