10-13-2010 10:24 PM
I have tried everything!! Someone please help me. I cannot figure out how to turn on my internal webcam for the life of me. I have a 2010 HP laptop (not sure of the model's name) however, I have an internal webcam and it is always turned off... how do I turn it on?!
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10-13-2010 11:33 PM - last edited on 04-18-2016 12:07 PM by OscarFuentes
Locate the exact product number, heres how
Provide the product number then we'll let you know how or if it even has one..
10-14-2010 01:40 AM - edited 10-14-2010 02:14 AM
On HP notebook, that application that uses webcam are HP MediaSmart Webcam on Pavilions or Cyberlink Youcam on Preasrio.
If you have issue locating them or any error than as suggested alt_164, check of the exact model number of the notebook and post back...
Although I am an HP employee, I am speaking for myself and not for HP.
Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution', if it solves your problem.
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09-08-2011 12:50 PM - edited 09-08-2011 12:52 PM
I have this problem - my webcam used to work, but all of a sudden it disappeared. I did have my computer cleaned recently, maybe something switched it off then?
I tried installing HP Quickplay from here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3255934&x=0&y.... I have Windows Vista (though I'm not sure if it's the 64-bit or not), but I tried both HP QuickPlay Web Updates (Software > Multimedia) to no avail.
I've tried a few other things, but nothing is working. It's a built in webcam that used to work perfectly and it is not physically damaged, but my laptop will not even recognize its existence - it does not appear at all in the control panel anywhere.
How can I get it back?
I have an HP Pavilion dv9500, and have had it for a few short years. On the underside beside "service" is says dv9620us.