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JCJ05
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How do I unlock my notebook?

I lock my computer so my sisters cant go on it. Well one of them had to use it so I gave her the password to turn on the computer and when she was done I changed it. But now I cant remember it at all. I tried everything I could think of and wrote them all down but still cant remember it. Is there a way to reset it without having to reboot it? I have important things saved on it and dont want  to just delete them. Thanks you! 😃

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Message 2 of 4
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How do I unlock my notebook?

Hi,

 

Download the ISO on the following link.

 

PC Login Now

 

When downloaded, use a program such as ImgBurn to burn the ISO file to a CD.  A guide on how to use this is on the link below.

 

PC Login Now Guide

 

Insert the CD into your PC you can't log in to and restart to boot from the disc.

 

Hopefully this should simply remove your password altogether, so you can then just setup a new one.

 

Regards,

 

DP-K

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JCJ05
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How do I unlock my notebook?

Will this reboot everything?

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HP Recommended

How do I unlock my notebook?

Hi,

 

All your data will be safe, this simply removes the password attatched to your account - however, you will need to set up a new account password after folllowing this procedure should you wish to.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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