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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Compaq CQ61
I have done loads of different tests with power and RAM and BOIS then realized that I can just look at the flashing things on keyboard, I worked out that it's my CPU not working so please how do I fix this?
1 REPLY 1
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Hi @JamieSherriff

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the CPU on the computer.

 

I’d love to help!

 

If the CPU is failed, you need to replace it. I recommend you to contact phone support to check the available service options for your computer.

 

Follow below steps to contact phone support.

Step 1. Open link:  www.hp.com/contacthp/

Step 2. Enter Product number or select to auto detect

Step 3. Scroll down to "Still need help? Complete the form to select your contact options"

Step 4. Scroll down and click on HP contact options - click on Get phone number

 

Hope that answers your question and you have a great day!

 

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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