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Den_ Student
Student
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How do i know if my base warranty covers a replacement of battery?

HP EliteBook 840 Notebook
Microsoft Windows 8 (64-bit)

Hi All,

I've checked my warranty status on the base warranty and it's still active.

Warranty type:   Base Warranty
Service type:   Wty: HP HW Maintenance Offsite Support
Status:   Active
Start date:   Feb 11, 2014
End date:   Apr 11, 2017
Service level:   Std Office Hrs Std Office Days
Standard Parts Logistics
Standard Material Handling
Global Coverage
Std Office Hrs Std Office Days
Customer Pickup at RepairCtr
Customer delivers to RepairCtr
2 Business Days Turn-Around
No Usage Limitation Deliverables:   Offsite Support & Materials
Hardware Problem Diagnosis

 

 

How am I able to know whether it covers a replacement of battery?
As my battery have been draining quite fast and wish to change my battery... 

1 REPLY
Distinguished Professor
Distinguished Professor
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Message 2 of 2
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How do i know if my base warranty covers a replacement of battery?

Hi!, @Den:

 

Welcome, to Forum !.

 

If you write what your netbook, have warranty available, you needed register your device, from ... https://h20366.www2.hp.com/americas/flowPage/registration/index.do?execution=e1s1&cc=US&lang=en

 

Next step, you can call, to Support and Assistance Center, of HP, more, near your home, from ... http://h30434.www3.hp.com/t5/Android/Phone-Assistance-in-the-world/td-p/5038024


You're Welcome !.
Best wishes and regards.
@Maké (Voluntary and "ad honorem").
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