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sandovalnatalie
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How do i unlock my laptop hp windows if i forgot the password without using a new disk

Microsoft Windows 10 (64-bit)
Forgoten password for go laptop how to reset without using sun or new disk
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How do i unlock my laptop hp windows if i forgot the password without using a new disk

Hi there @sandovalnatalie, 

 

Thank you for joining in on the HP Support Forums and Welcome! I understand that you forgot the password to log into your Notebook.

 

There is a document called How to Recover Your Forgotten Password. Although it says for Windows 8, it should work for Windows 10 also. Some of the information I am about to give you will seem reiterated. However, in this document you will see that it says, "CAUTION: If you are using a local user account HP cannot recover or reset your password if it is lost or forgotten.

 

If you prefer to use a local user account, HP strongly recommends creating a password reset disk to enable you to reset your password in case it is forgotten. If you do not have a password reset disk and you forget your password, you may be directed to perform a full recovery to original factory conditions and will lose any data that was not backed up to an external location."

 

There is a document from Microsoft that I found also called When you can't sign in to your Microsoft account.

 

Hopefully one of these two documents helps resolve the issue. Let others know if this reply was helpful by clicking the Accept as Solution button. You can also show your appreciation by clicking the Thumbs Up

 

Please let me know how this goes.

Thanks!

EmeraldAvenger
I work on behalf of HP


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