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jianping
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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

go where? check with who? and how much cost it?

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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

Hi,

 

What is the full Model No. and Part No. of your notebook?

 

Is your notebook still under warranty?

 

Regards,

 

DP-K

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jianping
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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

compaq presario C700 notebook PC, PN:FE932UA#ABA, SN:{Removed for privacy}

Is any way that I can recovery my C drive files by replacing Hard Disk 1 and buying recovery disk?

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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

Hi,

 

There is no problem with replacing the Hard Drive and ordering a set of Recovery Discs from HP to reload the OS on the new drive - but as your existing personal files are on the failing HDD, this is the drive you will need to access and back-up your files from.

 

You could try the following.

 

One possible way to try and retrieve your files from a non-booting drive is to follow the process detailed in the link below.  The Ubuntu operating system CD you create can run from the CD alone ( ie it doesn't have to install on the Hard Drive ) and I've often found it to be successful in retrieving data even from a failing Hard Drive.  When you've created the CD, follow the instructions and see if you can back up your existing files. 

 

http://www.howtogeek.com/howto/windows-vista/use-ubuntu-live-cd-to-backup-files-from-your-dead-windo...

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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jianping
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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

Thank you my friend! I did burn Ubuntu Live CD using it for my crashed computer. I did retrieve most of my files from File System. Now, how can I make the backup files readable by using what kind of software or program? Thanks again!

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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

Hi,

 

If these are your personal files ( photos, documents etc ) you simply need to load them onto another Windows PC to be able to access them.  Also, once you have replaced the Hard Drive and reloaded the operating system, just transfer them back to your main PC.

 

Regards,

 

DP-K

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jianping
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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

I can't find my personal files such as photos, documents, etc.

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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

Hi,

 

I would try the process again and see if you can find the folders containing your personal folders ( Documents, Pictures, Music etc ) and see if you can back these up - let me know how you get on.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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jianping
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How to Replace Hard Disk 1 (Warranty ID-error code 10008)?

Hi! My computer directory contents "Generic-Multi-Card","File System", "print "&"SharedDocs" of MSHome folder. They are a lot of files under File System. But I don't know which are my pictures, document, and videos. Please give me some hints or instructions to find out! Thanks!

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