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Tutor
Posts: 24
Member Since: ‎12-18-2015
Message 1 of 4 (137 Views)

How to factory reset laptop?

Product Name: Pavilion dv6-2173cl
Operating System: Microsoft Windows 7 (64-bit)
I tried to do a factory reset but it gave me two options: 1: Use a system imagw you created earlier.... 2: reinstall windows (requores windows installation disc) i would like to go for option 2, but i never got an installation disc. What do i do?
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Provost
Posts: 42,209
Member Since: ‎11-12-2008
Message 2 of 4 (122 Views)

Re: How to factory reset laptop?

[ Edited ]

 

How are you arriving at those 2 options? Are you using Recovery Manager?

 
 
Creating Recovery Media >> Windows 7

 

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Tutor
Posts: 24
Member Since: ‎12-18-2015
Message 3 of 4 (107 Views)

Re: How to factory reset laptop?

I go to control panel - system and security - backup and restore - recover system settings on your computer - advanced recovery settings - there are the 2 options
Provost
Posts: 42,209
Member Since: ‎11-12-2008
Message 4 of 4 (92 Views)

Re: How to factory reset laptop?

That is not the location to do a System Recovery. Fastest way is to start tapping F11 key immediately after powering on machine. You might look through the links I posted above to familiarize yourself with Factory reset - and creating Recovery Media.

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