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adrian26b Honor Student
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How to reinstall freedos and hp documents on hp 15

hp 15 ay111nq
FreeDOS
Hello! I bought recently a HP 15 ay111nq 7200u.

How can I reinstall the exact freeDos on it and also it had some "hp documents" choose posibility, which I can't find anywhere. Thank you!
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How to reinstall freedos and hp documents on hp 15

adrian26b

 

Hello;

Allow me to welcome you to the HP forums!

 

While HP does supply Recovery Media for their PCs, I don't know if they do that for FreeDOS.

 

You would have to contact HP Customer Support directly and discuss that with them:

 

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836


Good Luck

 

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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adrian26b Honor Student
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How to reinstall freedos and hp documents on hp 15

Do hp products come usually with freedos or with other OS? Or it depends on the importator/retailer? Is it normal that I have inside the box instructions on using windows10 but my laptop came freedos preinstalled? Thanks!
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