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Faber88
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Hp 15-ay007nl downgrade win 10 to win7 - USB controller driver. Skylake problem(?)

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Hello everyone, I've just downgraded my  Hp 15-ay007nl from win 10 to 7 and I can't find the driver of the USB controller thus my USB ports don't work at all. I've read somewhere that the new Skylake pci doesn't support win7, it could be the problem? Can you help me please?

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VJ_R
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Hi

 

The link below has all the drivers for your PC for win 7 from HP

 

http://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/10862300/model/12261358

 

try installing the chipset s/w

Hope this helps.

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-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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Faber88
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Thank you for your answer, I've already tried, they don't fix the problem. 

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VJ_R
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if the USB is in other devices try to get the H/W ID and share it.. we'll try to get the missing drivers

 

How to Find Drivers for Devices Using a Hardware ID




The hardware id for a device in Windows can be found in the Windows Device Manager. To check the hardware id for a device, follow these steps:

  1. Open the Device Manager from the Control Panel. You can also type "devmgmt.msc" at the Run option in the Start menu.
  2. In the Device Manager, right-click the device, and select Properties in the popup menu.
  3. Select the Details tab.
  4. Select the Hardware Ids in the dropdown list.




There can be multiple hardware ids for a device. The top one is the most specific identifier, and going down, the identifiers are more generic. The reason this is done is to allow a device driver to be selected based on a match to any of these hardware identifiers.
The hardware manufacturer in this example is Realtek, which is identified by VEN_10EC.
A hardware ID is typically in the form of <BUS>\<VENDOR ID>&<Device ID>&<Additional IDs>.
The Vendor ID is indicated by the four characters after VEN_.
The Device ID is indicated by the four characters after DEV_.

The hardware ID is available for devices in which drivers were already installed, for unknown devices and not recognized devices.

You can also use the hardware ID for a device to find drivers for that device by searching the Windows Update Catalog by clicking this link.




If you did not find device driver in windows Update Catalog, you can search for the Device ID to find the drivers through any search engine.

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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Paul_Tikkanen
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Hi, @Faber88 :

 

You need this USB3 driver...

 

This package contains the Intel USB 3.0 eXtensible Host Controller Driver for supported notebook models running a supported operating system. 

 

ftp://ftp.hp.com/pub/softpaq/sp77001-77500/sp77082.exe

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