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maamiradina
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Message 1 of 2
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Hp Elitebook 8460p not shutting down

HP Recommended
Elitebook 8460p
Microsoft Windows 10 (32-bit)

Hi i Installed windows 10 , on my hp elitebok 8460p corei5 Second generation laptop.

But when i click on shut down.

A message appears (Shutting down) 

And then my pc screen goes black and black forever. Until My laptop's battery become Empty, And this is also occurs in Hibernating.

So please solve my issue.

I changed the windows also , it some time worked correct. But when I installed all my programs and drivers then after that it is not going to shut down

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Techtoday
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Message 2 of 2
Flag Post
HP Recommended

Dear Customer,

 

update BIOS and let us know if the issue still persists

 

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5056901&swItemId=ob_177061_1&swEnvOid=406...

Hope this helps, for any further queries reply to the post and feel free to join us again

 

**Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

Techtoday

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