Hello! I own the HP Simple Save 500gb external hard drive. I mainly used it on my dell computer, which ran Windows 7. Out of no where it stopped recognizing it all together. I got a new laptop after a year or so, and suprise cant get it to recognize on windows 8 either. Normal I would look into reformatting it etc, however, my brothers wedding photos are on it. I would like to figure out how to be able to access this drive again, on either laptop..I still have both, but would prefer the windows 8 one. Please get back to me as soon as possible!