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Hp Simple Save 500gb Drive Not Recognized

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Hp Simple Save
Microsoft Windows 8 (64-bit)

Hello! I own the HP Simple Save 500gb external hard drive. I mainly used it on my dell computer, which ran Windows 7. Out of no where it stopped recognizing it all together. I got a new laptop after a year or so, and suprise cant get it to recognize on windows 8 either. Normal I would look into reformatting it etc, however, my brothers wedding photos are on it. I would like to figure out how to be able to access this drive again, on either laptop..I still have both, but would prefer the windows 8 one.  Please get back to me as soon as possible! 

-AshleyR092
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Ashley,

 

Sorry to hear this. I am a little confused about your time frame here.

It worked on the Dell until a year ago so you bought a windows 8 computer and it worked on that until just recently?

Or it never has been recognized on the Windows 8 computer?

 

And when you say "not recognized", you cannot see it at all in Disk Management? is this correct?

 

 

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