• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
hp envy 17t-j100
Microsoft Windows 10 (64-bit)

ok heres the deal i did a bios update and the dang thing went and forgot my password  it will not work i get a system disabled message then the code   [I 50479104]

 

someone give me a hand here as ive looked everywhere and cant find the jumper on the motherboard and removing batterys and hard drives for X- amount of hours does nothing.

I really dont want to have to go pay someone to fix this...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@ninjarider89

 

In that case, try the following.

 

Shut down the notebook, unplug the AC Adapter and then remove the battery. 

 

Hold  down the Power button for 30 seconds. 

 

Plug in the AC Adapter ( leave the battery out for the moment ) and start the notebook.

 

At the password prompt, type in 46654468 and hit enter.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

10 REPLIES 10
HP Recommended

Hi,

 

Enter  45551120

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi @ninjarider89

 

Try : 45551120

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

HP Recommended
Sorry this is ninjarider89 I tried that code to no avail do you think bios could be corrupted? I don't know what else to think as I've tried so many things.
HP Recommended

@ninjarider89

 

Are you sure the code is prefixed with a I ?

 

If it's actually prefixed with a i, the code you require is  67226541

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

yes there is a lower case I then a space and then the numbers start now ive seen two ways to do this am i supposed to typ it in the password box or enter the wrong pw until im greeted with the system disabled dialog and then type it?

 

no special key combo i have to hit for it to work?

 

just trying to cover all bases

HP Recommended

@ninjarider89

 

All you need to do is reboot the notebook, type in 67226541 at the password prompt and hit enter.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

ok well ive done that and it does nothing and the same with the other codes i must be missing something here

 

ok now its giving me a different code it now says [i 71041027]

HP Recommended

@ninjarider89

 

In that case, try the following.

 

Shut down the notebook, unplug the AC Adapter and then remove the battery. 

 

Hold  down the Power button for 30 seconds. 

 

Plug in the AC Adapter ( leave the battery out for the moment ) and start the notebook.

 

At the password prompt, type in 46654468 and hit enter.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

beautiful that got me in i love your face now do i have to do that everytime ? or did it clear the password?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.