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shakthi1234 Student
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Hp pavilion dv6 Bluetooth problem

Hp pavilion dv6
Microsoft Windows 10 (64-bit)

hello.

I updated my laptop from win 7 to win 10 home. Bluetooth was working fine when i updated with "keep everything" option. But when i  did a clean install of win 10 again, my pc is not detecting bluetooth devices. now only 2 drives are there in device manager for bluetooth. i.e Generic bluetooth adapter and ms bluetooth enumerator. 

Bluetooth icon is visible in notification pannel and i'm able to turn it on/off. But my pc is not able to pair with bluetooth devices,  it doesn't show the list of nearby bluetooth devices itself. i just see the scearcing process in the screen.

pls help a.s.ap. I'm not able to transfer file though bluetooth.

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Provost Provost
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Hp pavilion dv6 Bluetooth problem

Shak.

 

To better help you we would need the exact model number or product number of your laptop/desktop???

 

http://support.hp.com/us-en/document/c00033108

 

REO

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shakthi1234 Student
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Hp pavilion dv6 Bluetooth problem

product no. of my laptop: LQ457PA#ACJ

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Provost Provost
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Hp pavilion dv6 Bluetooth problem

Shak.

 

You could have a Broadcom or Ralink.

 

Lets start with the Broadcom.

 

https://www.broadcom.com/support/bluetooth

 

Third one down the list.

 

REO

*****************Click the Blue thumb to say thanks*****************
******Please mark Accept As Solution if it solves your problem******
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shakthi1234 Student
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Hp pavilion dv6 Bluetooth problem

I tried it but it shows no bluetooth device was detected while installing. 
i think i had ralink only before win 10 update.

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Provost Provost
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Hp pavilion dv6 Bluetooth problem

Hi:

 

The parts list indicates your notebook has a Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR combination adapter.

 

http://partsurfer.hp.com/Search.aspx?SearchText=LQ457PA

 

Go to the device manager and confirm what model wireless network adapter your notebook actually has.

 

Click to expand the Network Adapters device category, and there you will find the name and model number of the wireless network adapter.

 

If it has the Ralink wireless network adapter, the Bluetooth radio on that model wireless card is not compatible with W8, 8.1 or W10.

 

Your only option would be to add an external usb bluetooth adapter if you need bluetooth.

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shakthi1234 Student
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Hp pavilion dv6 Bluetooth problem

my laptop has ralink wifi adapter. 

but bluetooth worked when i updated from win 7 to win 10 keeping all files.

when i did a clean install again,  then only my laptop couldn't detect devices through bluetooth.
 pls tell any way to make the existing inbult bluetooth to work.

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Provost Provost
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Hp pavilion dv6 Bluetooth problem

Sorry.

 

No way I know of to make the Ralink BT 3.0 radio work on W8, 8.1 or 10.

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shakthi1234 Student
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Hp pavilion dv6 Bluetooth problem

WITH run programs made for previous version of windows??
with windoes 7 driver??

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Provost Provost
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Hp pavilion dv6 Bluetooth problem

You can try the W7 driver, but I am 99.99% sure it won't work.

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