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lennaert720
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Hp probook 4530s won't charge(also it won't charge with an new battery)

probook 4530s
Microsoft Windows 10 (64-bit)

Hello,

 

I've got a hp probook 4530s. A few days ago my laptop didn't charge my battery anymore. So I tested the laptop without a battery and only with my AC adapter and it worked just fine. So I did order a new battery but still it won't charge at all. 

I'm sure my AC adapter works fine because without a battery it works. So my question does any one have an idea what to do next?

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HP Support Agent
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Hp probook 4530s won't charge(also it won't charge with an new battery)

Hi @lennaert720,

 

Thank you for posting on HP Forums, The issue that you have with this HP ProBook 4530s Notebook is classified as a commercial product (business line).

Our Commercial Support Team does not provide assistance via this platform.
If you require immediate assistance, you will need to log a case with our Commercial Support Team.

 

Please click on this link: http://www8.hp.com/us/en/contact-hp/business-support.html for more details and support.

 

Let me know if you require further information and/or assistance.

 

Regards,

 

Jeet_Singh
I am an HP Employee

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