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Student
Posts: 1
Member Since: ‎05-11-2016
Message 1 of 3 (131 Views)

Hp recovery manager

Product Name: Unsure
Operating System: Microsoft Windows 10 (32-bit)
Getting error code FFFFFF15 then i click on ok and come up with error code=45D can anyone tell me if this is a motherboard problem and will it be easier for me to buy a new laptop or to get it fixed
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Provost
Posts: 44,309
Member Since: ‎01-07-2009
Message 2 of 3 (128 Views)

Re: Hp recovery manager

Please explain in more detail what you are attempting to do when you see the error code.

 

 

Are you trying to perform an HP  recovery for the notebook from the onboard HP Recovery Manager?

 

Did you create USB or DVD recovery media?

 

You can boot to recovery media to invoke the HP Recovery Manager and perform a recovery. 

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HP Support Agent
Posts: 14,245
Member Since: ‎08-11-2014
Message 3 of 3 (121 Views)

Re: Hp recovery manager

STOP: 0x0000007B or ERROR error code FFFFFF15

This issue occurs when Windows has lost access to the boot partition or system partition, typically the C drive on most installations.  This issue can also occur when replacing the motherboard, and re-using the hard drive with the OS already installed.

Some older versions of Windows will show the description as "INACCESSIBLE_BOOT_DEVICE". 

This is a fatal Windows error, typically called a Stop message, Bug Check, or more commonly the Blue Screen of Death (BSoD). The system is in a forced reboot state. Any unsaved work is likely lost.

Refer to https://support.microsoft.com/en-in/kb/2673509 for details and a resolution.



Riddle_Decipher
I am an HP Employee

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