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allieo36 Honor Student
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Hp stream notebook 11 (energystar)

Stream notebook 11 d015na
Stopped working, fully charged but not switching on. White light on power button just keeps flashing. Tried hard reset but not helped. HELP ME!!! I have a document I'm working on and can't access it because of the fault.






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Professor
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Hp stream notebook 11 (energystar)

If holding the power button down for 10 seconds does not power it off, leave the power supply disconnected until the battery fully discharges.  Reconnect it and attempt to boot it, this has worked for some posters here for the Stream notebooks.

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allieo36 Honor Student
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Hp stream notebook 11 (energystar)

Thank you for your speedy response. I have left the note book switched on and will wait for the battery to die.
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