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piyush443 Honor Student
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Hp support assitant not installing

Envy k004-tx
Microsoft Windows 8.1 (64-bit)

When I first opened hp support assistant, it showed that a new version is available. So I clicked on it and it started downloading it but after downloading it showed cross in installation menu. After that I cant access assistant. So i try to uninstall it, it gives me error 1719.

So I deleted all files from the C:\SWSetup\sp74656, and downloaded hp support assistant,and tried to install it but it again gives me error 1719.

 

Also I cant uninstall it from my pc.

 

Help

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Provost Provost
Provost
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Hp support assitant not installing

Try running the cleanup tool from Microsoft:

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

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piyush443 Honor Student
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Hp support assitant not installing

That was my first call but it didn't work. It shows some of the errors are corrected but when I try to install hp support assistant first I get ERROR 1719 then ERROR 1603.

 

For error 1603 i even tried msiexec /unreg and msiexec /regserver but still no luck

 

Help

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