cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
29sx
New member
1 0 0 0
Message 1 of 2
170
Flag Post

Hp250 will not start

HP Recommended
HP250
Microsoft Windows 8 (64-bit)

My HP250 laptop will not start.   I did a hard reset and the problem still exists.

 

The light on the laptop lights up when I plug in the power source but nothing else happens when I try to start the unit

 

The screen is black and no other lights are on.

0 Kudos
1 REPLY 1
aks3621
Level 6
Level 6
445 435 24 69
Message 2 of 2
Flag Post
HP Recommended

Hi, 

Sorry about the issue but if the only light is next to the port where you connect the charging cable (DC-in Power Port) then you might have to send the unit in for repair. Now i understand that u tried the Hard Reset but I'm going to put up the steps again so u can verify-

 

  • Press the power button down until the computer shuts down.
  • Disconnect the charging cable.
  • Disconnect the battery as well
  • Disconnect any other device connected to the unit as well.
  • Press and hold the power button for 40 seconds with everything unplugged.
  • Now connect just the charging cable and nothing else.
  • Press the power button power on the laptop

Although I work for HP but I'm speaking for myself.

 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!

Regards

Aks3621

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation