I NEED HELP - wireless not working and laptop will not windows update

[kylhug]

Let me start by saying im really not good with computers so im srry . First i use to have windows 10 but it started to make my laptop slow so i disided to reinstall windows 7 ultimate 32 bit after everything installed for some ression mmy network key will not work an di cant turn on my wireless let alone go on internet without the cable . Then when i tryed to go to windows update it keeps giveing me a error saying i can not update ......idk what to do please help me

[doughjohn]

Hi

Updates can sometimes take time to initiate, or not be allowed if there is no key.

As to the wireless situation, was it it a clean install of Win 7, completely reformatting etc?

If so you need to go thru Device Manager and prove that the hardware is installed cleanly, then search for drivers.

So how far along this process are you?

[kylhug]

All Ik so far is that it was a fresh install and there's no updates on it because it will not let me Windows update and I can't find the wireless card on my laptop it only has the network controller if that makes any sense my laptop is a hp 655

[omieigonk]

after instal from windows 8.1 ti windows 10, wireless not working... please how to fix

[doughjohn]

Hi

So it is Windows 7, freshly installed.

In Device Manager; View; is there an option to Show hidden Devices?  Is your Wi-Fi showing in Device Manager?

[doughjohn]

---

@omieigonk wrote:

after instal from windows 8.1 ti windows 10, wireless not working... please how to fix

---

Look for Hardware first, is it installed?

Are the drivers installed?

Run thru netfix.bat and see if anything is showing as Wi-Fi related.

Troubleshooter at ceeandbeetee.uk

Copy, paste and Save AS netfix.bat in Notepad

@ECHO  THIS MIGHT HELP TO REPAIR/RECTIFY
@ECHO  SOME SIMPLE NETWORK DIFFICULTIES.
@ECHO    NetFix.bat, based on work by
@ECHO  Kevin Arrows, Jim Eshelman et al.
@ECHO ....................................
@ECHO.
@ECHO   THE RESULTS MAY VARY ACCORDING TO
@ECHO   YOUR CONFIGURATION AND USER LEVEL
@ECHO    A RESTART SHOULD BE MADE AFTER 
@ECHO    THE RUNNING OF THE ABOVE TESTS
@ECHO ....................................
:MENU
@ECHO.
@ECHO ....................................
@ECHO.
@ECHO   TYPE IN THE RELEVANT MENU NUMBER
@ECHO.
@ECHO ....................................
@ECHO.
@ECHO  0 - GET_MAC Obtain MAC address(es)
@ECHO  1 - GET_IPs Lists all IP addresses
@ECHO  2 - ADDRESS Force/Renew IP address
@ECHO  3 - DNS_FIX Flush and Register DNS
@ECHO  4 - WINSOCK Reset to remove errors
@ECHO  5 - IPV4_V6 Reset to remove errors
@ECHO  6 - PING_LO Ping tests to Loopback
@ECHO  7 - NETSTAT All Network Statistics
@ECHO  8 - SYS_SUM System Summary Windows
@ECHO  9 - EXITNOW Close this Command Box
@ECHO.
@ECHO ....................................
@ECHO OFF
COLOR F1
SET /P M= Choose from 0 - 9, then press ENTER:
IF %M%==0 GOTO GET_MAC
IF %M%==1 GOTO GET_IPs
IF %M%==2 GOTO ADDRESS
IF %M%==3 GOTO DNS_FIX
IF %M%==4 GOTO WINSOCK
IF %M%==5 GOTO IPV4_V6
IF %M%==6 GOTO PING_LO
IF %M%==7 GOTO NETSTAT
IF %M%==8 GOTO SYS_SUM
IF %M%==9 GOTO EXITNOW
::
:GET_MAC
getmac |more /c
GOTO MENU
::
:GET_IPs
ipconfig -all | more /c
GOTO MENU
::
:ADDRESS
ipconfig /release
ipconfig /renew
GOTO MENU
::
:DNS_FIX
ipconfig /flushdns

Ipconfig /registerdns

GOTO MENU
::
:WINSOCK
netsh winsock reset catalog

GOTO MENU
::
:IPV4_V6
netsh int ipv4 reset reset.log
netsh int ipv6 reset reset.log
GOTO MENU
::
:PING_LO
ping 127.0.0.1
GOTO MENU
::
:NETSTAT
netstat -e -s | more /c
GOTO MENU
::
:SYS_SUM
msinfo32
GOTO MENU
::
:EXITNOW
EXIT