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rufus007
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I cannot connect to wi-fi modem after changing wi-fi modem password. laptop HP envy dv6

HP envy dv6, C2L40UA
Microsoft Windows 8.1 (64-bit)

I recently updated my high speed internet with a Rogers high speed wi-fi modem. Initially I could log into the wi-fi network but after changing the wi-fi modem password I cannot login using wi-fi......my laptop still recognises the old modem password and I cannot input the new password. How do I change the password connection.....it does not ask to change it when I try to connect.

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I cannot connect to wi-fi modem after changing wi-fi modem password. laptop HP envy dv6

Hi @rufus007,

 

Welcome to HP Forums!

 

I understand that you need to update the WiFi password on your laptop. I want to help.

 

Please follow the steps below:

  1. Right-click the WiFi symbol in the system tray and select Open Network and Sharing Center.
  2. Click Change adapter settings.
  3. Right-click the WiFi adapter. ...
  4. In the WiFi Status dialog, click Wireless Properties.
  5. Click the Security tab and then check Show characters.
  6. Update the password, and save the settings.

 

Please let me know if this resolves the issue by marking this post as "Accept as Solution".  To simply say thanks, click the Thumbs up below!  🙂  If you require further assistance let me know and I will gladly do all I can to help. Thanks.

 

Regards,

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
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