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Honor Student
Posts: 2
Member Since: ‎07-21-2010
Message 1 of 4 (1,284 Views)

I cannot put my computer in sleep mode

I have Pavilion dv7-1165eb and since few days my computer has stopped to go in sleep mode. I checked power options and I do not have sleep function it has disappeared even more my sleep button in the start has disappeared too. I went futher and in cmd I check command powercfg -h on but it shows that " There are one or more legacy drivers installed: ARCVNET but I cannot find what does it means. Please for any help.

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Dean
Posts: 6,904
Member Since: ‎07-17-2009
Message 2 of 4 (1,270 Views)

Re: I cannot put my computer in sleep mode

Please perform the following steps to resolve the problem:

  • Find the Command Prompt program from the Start Menu by going to All Programs then to Accessories
  • Right click it and Run as Administrator. Enter any password required to run Command Prompt in administrator mode.
  • Type in powercfg -h on and press Enter.
  • I am an HP employee.

    Regards,
    Vidya

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    Honor Student
    Posts: 2
    Member Since: ‎07-21-2010
    Message 3 of 4 (1,265 Views)

    Re: I cannot put my computer in sleep mode

    I did it as I wrote it in my post. It does not work it show above massage. I cannot find which drivers is that block sleep mode.

    Provost
    Posts: 10,924
    Member Since: ‎01-31-2009
    Message 4 of 4 (1,234 Views)

    Re: I cannot put my computer in sleep mode

    Hi,

    Have You tried reinstalling ethernet and wireless drivers?

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