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Tamishp Student
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I forgot user password

Hp g60
Microsoft Windows 7 (32-bit)
If I can't bypass password. Then I want to factory reset
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49520 49492 9890 16543
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I forgot user password

Hi,

 

If you want to perform a factory reset, you won't need to bypass the log-in password.

 

The notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c01867418

 

Regards,

 

DP-K

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Tamishp Student
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I forgot user password

I have tried the f11. And that page doesn't p.o. p up
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I forgot user password

Hi,

 

If the Recovery Manager doesn't start at boot, it's unlikely to work even if you could boot into Windows.

 

Another option would be to boot from your Recovery Media and reinstall the OS that way - this method is also described in the link on my previous post.

 

Otherwise, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Regards,

 

DP-K

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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