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pknapp
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Message 1 of 2
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I had to do a system restore to HP Notebook 15 and it restored to Win8.1. It came w/ a free upgrade

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Where or how do I get the Win 10 Upgrade.  I have 3 HP dvds I created but they won't boot and I dont know if they are  for 8.1 or 10.  I cant afford another $20 to buy replacement DVDs.

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banhien
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Hi,

 

Buying 3 more DVD's won't solve Windows 10 upgrade problem, they still come with Windows 8.1 only. Please try the following way:

 

1. Create installtion media (DVD/USB) using the following information,

           

             Create Windows 10 installation media

           

2. Use the media (above) to install SAME version of Windows 10 on your computer. During the installtion process it will ask for a key, please skip this and continue

 

Windows 10 will activate when you come online because the key is still in BIOS of your machine.

 

Regards.

BH
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