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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-18-2017 11:12 AM

HP Recommended
Product: HP laptop model # 15-g134ds
I'm trying to do a recovery on my HP laptop. I get a error when I get into recovery manager FFFFFF07. I do not have a recover disc. Any help. I'm trying to back up my files so I don't loose my tax information.
1 REPLY 1

‎05-18-2017 05:48 PM

HP Recommended

Immediately after powering on start tapping the Esc key. This will open a menu where F2 System Diagnostics is an option. Tap F2 key and run the tests.

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