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Lucylu55 Student
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I was given a laptop and not able to reset back to factory due to no one knows the passwords

Hp Windows 7
Microsoft Windows 7 (32-bit)
I was given a HP Windows 7 laptop and need to reset back to factory but no one knows the passwords to unlock, what do I do?
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Provost Provost
Provost
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I was given a laptop and not able to reset back to factory due to no one knows the passwords

Hi,

 

You can access the recovery manager at boot by tapping away at f11 as soon as you power on -

Recovery Partition which can be accessed at boot - A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c01867418

 

Regards,

 

DP-K

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