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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Identifying the USB 3.0

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ENVY Notebook
Microsoft Windows 10 (64-bit)

When I use my external with a USB 3.0 port (three on left side labeled SS; one with a lightning bolt), a pop-up msg says that it will operate faster if plugged into a 3.0. Aren't the ports labeled SS the 3.0?
Product number:M7K39AV

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@OrgArchitect wrote:

When I use my external with a USB 3.0 port (three on left side labeled SS; one with a lightning bolt), a pop-up msg says that it will operate faster if plugged into a 3.0. Aren't the ports labeled SS the 3.0?
Product number:M7K39AV


What model is yours? If you don't give information no one can help here?

 

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Hi,

 

Sorry; I thought I'd included the necessary information: 

HP ENVY - 15z Laptop

PN: M7K39AV

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