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Honor Student
Posts: 3
Member Since: ‎06-02-2016
Message 1 of 6 (192 Views)

Internal battery

Product Name: Pavillion g6
Operating System: Microsoft Windows 8 (64-bit)
I recieved a message on my laptop tonight that the storage on my internal battery (601) was running low and would need to be replaced. I am unable to bypass this. I just used my laptl last night
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Provost
Posts: 69,228
Member Since: ‎01-29-2009
Message 2 of 6 (179 Views)

Re: Internal battery

Hi,

 

It actually is the main battery of your computer. Please try the following test:

 

    http://support.hp.com/us-en/document/c03325217

 

If failed, you need to replace its battery.

 

Regards.

BH
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Grad Student
Posts: 226
Member Since: ‎05-12-2014
Message 3 of 6 (169 Views)

Re: Internal battery

Hello,

 

If Primary (internal) Battery (601) appears in the alert message, it means the measured storage capacity of the primary (internal) battery is less than 25% of the original storage capacity. The number “601” denotes the associated error code that is recorded in the system log.

 

Kindly refer to the below link for your reference :

 

http://support.hp.com/us-en/document/c01443470

 

Hope it helps!

 

 

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Honor Student
Posts: 3
Member Since: ‎06-02-2016
Message 4 of 6 (146 Views)

Re: Internal battery

If I need to replace that, how do i do that???

Honor Student
Posts: 3
Member Since: ‎06-02-2016
Message 5 of 6 (133 Views)

Re: Internal battery

My battery passed the test... but it still isn't working correctly.

Grad Student
Posts: 226
Member Since: ‎05-12-2014
Message 6 of 6 (124 Views)

Re: Internal battery

Hi Ashleymelchert,

 

If the issue is still the same, I would recommend you to contact hp support for further procedure.

 

Contact HP Worldwide

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

 

 

#HPExpertDay

 

I am an HP employee, the opinions expressed here are my personal opinions, not of HP.

 

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

 

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